Tips

Tip 1: To keep your door and parts running smoothly call your garage door company once a year for a maintenance.

Tip 2: Problem: Your door won’t close all the way. It starts to, then stops and goes back up:

  •      Possible Solution: You probably have a photo eye out of alignment, or there is something interfering with it. The Photo Eyes are the two boxes at the bottom of your garage door, one on each side. Start by checking the interference part. Clean the eye so it is free of spider webs etc, make sure the garbage can or chair or broom handle etc. is not crossing the beam. Now check your photo eye. Usually if this is happening the red light will be blinking and the green light will be solid. If this is the case, move the red photo eye so it is obvious that it is out of alignment and then slowly move it back into alignment, until you can see that it is aligned with the green eye. The red light should stop blinking and you can then run your door.


Tip 3: Problem: Garage door only opens up a little ways, then stops.

  •      Suggestion: If your door is motorized, disconnect the motor from the door by pulling your emergency release cord. Try to run the door manually. If the door moves up and down smoothly disconnected from the opener then you know you have a opener/motor problem. If the door won’t open smoothly, feels like it’s getting stuck or won’t move at all, you probably have a broken spring. Check your springs for any obvious breaks or gaps between the coils. If you have a broken spring please contact your garage door company to change them out.

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National Door, Inc.
17625 NE 65th Street, Suite 165 | Redmond, WA 98052 | Map
(425) 882-0177 | Email: garagedoors@nationaldoor.net


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